General Information

FAQ - Creating a Gmail account
To log in to the SkillsPass system and have access to all of your certificates digitally, you'll need an email address.   Setting up an email account...
Wed, 2 Nov, 2022 at 8:24 AM
FAQ - How do I Confirm/Access my Account
Once your SkillsPass account has been created, you will be emailed an activation link. It will be valid for one use and expires after 48 hours.  If you ...
Tue, 1 Nov, 2022 at 11:24 AM
FAQ - How do I reset my password?
If you're having trouble logging in, select the "Forgot Password" button from the login page.   You'll be prompted to input your email...
Tue, 1 Nov, 2022 at 11:28 AM
FAQ - How do I update my account information?
To update your account information such as name or address you can follow these steps: Log into your Worker Passport Select the arrow next to your name i...
Tue, 1 Nov, 2022 at 11:29 AM
FAQ - How do I update my email address?
If you have changed employers or just want to use a personal email address for your SkillsPass account, you will need to contact support. You can do this by...
Tue, 1 Nov, 2022 at 11:32 AM
FAQ - How to create a website link on a mobile device?
If you would like to create a link on your mobile device, here's the steps for both Android and iPhone below:    Android 1. Open Chrome. 2. Navigat...
Wed, 23 Mar, 2022 at 11:35 AM
FAQ - How to delete your cache and other browser data
Your browsing history is the information that browsers remember and store on a PC as you browse the web. This includes information you have entered into for...
Thu, 25 Aug, 2022 at 8:54 AM
FAQ - What browser should I be using?
For best results, use SkillsPass in the latest version of Google Chrome.     Other browsers may cause the site and functionality to not work as expected. ...
Fri, 8 Oct, 2021 at 11:39 AM
FAQ - What can I use for my password
SkillsPass passwords must be at least eight (8) characters long and contain: At least one (1) lower case letter At least one (1) upper case letter At le...
Thu, 19 Aug, 2021 at 2:19 PM